We help Technology /Software companies in the freight and logistics industry to :

  • Collaborate and generate a better value proposition for your offering
  • Increase revenue opportunities with your Logistics / Forwarding customers

We can help you:

  • Build a robust value-driven ecosystem
  • Make a differentiated value offer to your customers
  • Support you by being your dedicated back office.

Ace Global provides premium quality back office services that help you achieve Low TCO and deliver High ROI to your customers, consistently - now and in the future.

  • Increase Adoption
  • Scale Unlimited
  • Step Up Revenues
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Ace Global + You – The Technology Back Office

Yes, Ace Global can be your dedicated back office to address your challenges and deliver true value to your customers in the freight forwarding and logistics industry.

You can make an incredible proposition :

  • Bundled Software/Technology Solutions + Whitelabeled Back Office Support.
  • Deliver complete commitment to your customers and address their challenges holistically.

Outcome - Increase Adoption, Scale across segments and geographies and discover new revenue generating options. What’s more, gain quality time to focus on improving your offerings and creating lasting customer value.

  • Our Background :

    For over 20+ years,Axe Bpo, our flagship company (www.axebpo.in) has been offering Back Office / Outsourcing services to Freight Forwarders, NVOCC and other Logistics companies across Continental Europe and USA. While serving companies of all sizes, Axe Bpo helps Forwarding & Logistics companies to increase efficiency, reduce overhead costs, and identify revenue generating areas that increase Profitability.

    In addition, Software / Technology companies operating in the Freight Forwarding and Logistics space, often approach Axe Bpo (due to its strong background and deep understanding of industry challenges) for their back office support. Sensing this market opportunity we have now spun off a separate company - Ace Global.

    It is positioned as a Back Office Partner for Software / Technology companies serving the Forwarding and Logistics industry.

    Contact Ace Global Today. Widen your serving horizon!

Why Ace Global

  • Leveraging Axe Bpo’s (flagship company) 20+ Years Back Office/Outsourcing Service Excellence in Freight Forwarding industry
  • 100+ Logistics /supply chain processes-trained professionals
  • Proven expertise across leading freight and business management software/technology products
  • Proudly serving Freight Forwarders and Technology customers of all sizes across Continental Europe and USA.
  • Round the Clock Support across Time Zones
  • Deliver Globally, beyond your shores
  • Data Security
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Challenges faced by Technology/ SaaS/ Software Providers

Technology Upgradation is a Constant

Technology keeps updating and new options keep emerging. Playing catch up is quite stressful. Your developers need to be watchful of the developments - both technologically and industry-wise.

Unmet Customer Expectations

You build great software, and get early acceptance. Later, due to inadequate handover, the software doesn’t deliver expected returns, to a few customers. Result, the customer is left with a mere code and struggles to make it work.

Legacy data structuring

Deciphering, structuring and unraveling complex legacy data is a tedious and voluminous exercise. At times, it may delay the onboarding phase. Causing scope creeps.

Missing personalized touch

Just mapping and integrating your software and client systems (existing third party) will not make it work. You surely need the human touch to derive value and address customer pain points absolutely.

Changing taxes and regulations -

Your legal teams are in a constant quest. Taxes and regulations keep changing across the globe and at short notice. Non compliance can impact client data in unexpected ways.

Collaboration Opportunities with Ace Global

Build a Ecosystem

Let’s not add to technology overkill. Rather bundled offering to evolve an ecosystem that addresses industry pain points in a simplified, holistic way and enables wider adoption.

Sustain Customer Expectations

Managed back office services ensure all customer needs are met per SOPs. Constant touch with customers ensures they derive full value from your software features and stay happy with your commitments.

Quicker Transitions

Prior to client onboarding to your tech platform, your product trained back office experts, will cleanse legacy data, convert, structure and update per required template. This way, the transition is quick and business rolls on without a break.

Secure Personalized Services

From initiation and down the line software updates, a dedicated back office help desk undertakes responsive troubleshooting in a secured environment. This way your customers turn into advocates and reviews get more trust.

Reduce Operational Costs

While market dynamics change you can play safe on your bottom line. A back office ensures you are insulated from the uncertainties and unexpected events. You can scale, explore and grow unlimited.

Ace Global - Offerings

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Logistics Back Office

Speed and Accuracy is fundamental to global Logistics and Freight Forwarding companies. Add to that extensive processing of diverse documents to ensure goods move safely, securely and timely from origin to destination. Amidst, this is a multimodal transportation mechanism - Road, Ocean, Air and Rail. Process-trained and armed with deep domain product experience, Ace Global is geared to serve your customers. Assuring world class time-conscious service delivery.

What we do:

  • Freight Invoice
  • Bill of Lading
  • Documentation Services
  • Order Booking
  • Shipment Visibility
  • Freight Rate Maintenance
  • Delivery slips
  • Data Entry
  • Sailing Schedules
  • Contracts and Quoting
  • Supplier Invoice and Payment Processing
  • Financials
  • Control Tower Services

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Financial Back Office

Probably one function which is the pivot of every business. In the process of managing fund flows in and out, several data needs to be processed, accurately, timely and archived for audit and compliance purposes. Ace Global back office processes volumes of data in quick time to meet diverse financial needs.

What we do:

  • Accounts Payable
  • Accounts Receivable
  • Bookkeeping
  • Invoice Processing
  • Accounting Services
  • Financials

accounts receivable outsourcing

Human Resources/Payroll Back Office

Human Resources are key to business success. Automated HR and Payroll processes, step up employee productivity and performance. Evolve a welcoming ambience for your employees. Ace Global’s HR/Payroll Back Office enables staff to gain strategic time, cut paperwork, limit legal issues and prevent human errors. In the event of critical staff shortage, we can source ideal candidates.

What we do:

  • Core HR processes
  • Payroll Processing
  • Onboard/Offboard documentation
  • Employee Performance /Overtime/Leave Data
  • Maintenance of Timesheets

accounts receivable outsourcing

Marketing Support Back Office

Provide complete peace of mind - From implementing Marketing Campaigns to deliver targeted Content Marketing collateral. Ace Global’s experienced account team assesses and provides intelligent marketing support solutions and responsive direct marketing campaigns. Secure your digital assets, curate and manage your offerings, and meet set deadlines AND stay within your budget.

What we do:

  • Web Design
  • SEO
  • Inbound Marketing
  • Social Media

Make a bundled offer - Your technology + Ace Global’s Back Office and build a future-ready ecosystem.

Get started today

Call : 9840625739

E-mail : info@theaceglobal.co

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